Techrepublic points to MS knowledgebase and says pst max filesize is 2 GB
also says the same thing,
mentions that it affects
- Microsoft Outlook 2000 Standard Edition
- Microsoft Outlook 2002 Standard Edition
- Microsoft Outlook 98 Standard Edition
- Microsoft Outlook 97 Standard Edition
"I'd suggest using Mozilla Thunderbird on Windows to do the conversion. It creates MBOX files, and it's free. I've used it to migrate 5 GB of PST files to mail.app for my wife and myself."
from comments at http://www.davidalison.com/
According to http://www.tek-tips.com/
"server side .pst tools don't support .pst files larger than 2gb. "
So there may have been some corruption if the file has gone through such tools.
Some more possibilities are listed in the comments of:
- Don't use scanpst for > 2 GB
- Try opening in outlook 2007 (maybe you are using an even later version?)
- Try OutlookFix http://www.cimaware.com/main/
Resolution: Trying the Thunderbird stunt also did not work, many folders had junk characters and so on. It turned out that the file had become corrupted while being copied to the laptop. S went back to office, copied it again, this time it worked fine.