Tuesday, November 01, 2011

email not reaching Google apps mailbox

Our German program producers reported bouncing email from office@radiosai.org:

A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed: office@radiosai.org 

SMTP error from remote mail server after RCPT TO:: host aspmx.l.google.com []: 550-4.2.1 The user you are trying to contact is receiving mail at a rate that 450-4.2.1 prevents additional messages from being delivered. Please resend your 450-4.2.1 message at a later time. 

If the user is able to receive mail at that 450-4.2.1 time, your message will be delivered. For more information, please 450 4.2.1 visit http://mail.google.com/support/bin/answer.py?answer=6592 q11si2325486fah.22

Replied as follows:

Checking the GA help center as suggested in that page, this page seems to indicate that signing out of the account instead of remaining signed in all the time solves the issue. We'll try doing that.

This could also be an issue with freenet.de - because the other complaints listed on Google's forums are also from freenet.de customers. So if you get a bounce message like that, you could try sending the email from another email id instead of the freenet.de id.

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