It seems a bit difficult to get a human being using the HDFC bank tollfree number. One possible workaround is - choose the "Loans" option. If that option does not appear on the first menu, try the "Report stolen card" option, and when they ask for confirmation, choose "2 for any other services" and then "Loans". After a human being answers, you could tell them what you want, and if they say that they need to transfer your call, agree.
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