Sunday, May 22, 2022

installing a printer on the samsung galaxy book go LTE laptop

Downloading and installing the drivers for the Pixma MG2440 multi-function device - printer and scanner - from Canon's website, the installation did not give any warnings or errors on the Samsung Galaxy Book Go LTE laptop, but the device did not work. No suitable driver found was the error message from the scanner / printer utility. This is probably because this machine has an ARM processor, and the Canon drivers are probably for x86. Even though the ARM-based Windows 11 is supposed to be able to run in emulation mode for 32-bit x86 apps, either the installer was installing 64-bit x86 drivers, or maybe 32-bit drivers don't work in emulation mode.

Anyway, the solution was to get Microsoft's generic Canon inkjet drivers from Windows Update. But the way to do this was not very intuitive. After clicking on "Update driver" in Control Panel, the Windows Update screen is shown, and after "Check for Updates", it shows "No updates found." But lower down, clicking on "Optional updates", it finds two drivers. Installing these made the printer work, albeit with a blank printout due to the ink being exhausted.

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