Wednesday, August 23, 2023

Google Play Console - even test tracks need to be updated with latest API level

We got an email 4 days back, "We've detected that 1 of your apps is targeting an old version of Android. To provide users with a safe and secure experience, Google Play requires all apps to meet target API level requirements before Aug 31, 2023." 

Apparently this is due to old apks in other (testing) tracks, not the Production release track.

Went to Policy Status page via the link,

Clicked on the right-arrow for view details, found a link in Details,
"View affected app bundles" which listed the four old closed testing tracks, two of which were even paused. 
 
So, since it doesn't seem possible to delete any tracks, updated all of them to the latest release.
 
Even after the updates were accepted after review, the banner saying "Policy violation" etc was still being shown on the console. Then I sent an appeal - which is via this page, 
for which if you are logged on to the developer account, some of the fields are auto-populated. I came to this page via

play.google.com/console
--> Dashboard
--> ? icon,
--> entered "api target  level" and hit next
then went to Get Developer Support.
to access the contact form for appeal.
Appeal the decision here link.

After the appeal reached the concerned team, the warning on our developer console vanished, and they also confirmed that the only way is to update all the tracks, tracks can't be deleted.
 

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