Copy-pasting from my responses to some queries about admin.google.com -
1. Two of us have admin access for user actions. But both of our interfaces are different. Kindly check and provide only the role that is required to perform the above roles.
If you go to admin.google.com (Desktop interface) -> (LHS panel) Account -> Admin roles and click on Super Admin, you will find that one is a Super Admin while the other is a User-management Admin. That is the difference. Is the user management admin role working fine for <username>? If yes, you can add <theotherusername> to user management admin role, and then remove <theotherusername> from super admin role.
2. Around a month or so ago, I noticed that my drive shows the quota in the following manner. Is it normal? If I have changed some settings, kindly help in retrieve it back to normal.
My guess is that you are looking at a shared drive, or at the paid google workspace login.
OK - I found that Drive now shows this "1.13 TB used out of 100 TB" for all Super Admins, which is the total usage by all users.
3. Can the users reset their password themselves, just like normal Gmail? If yes, kindly change the settings accordingly. If not, we'll continue to reset it manually.
Account Recovery - Admin Console (google.com)
Currently this setting is set so that users can reset their own passwords. But they should know how to do it:)
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