Senior citizens having LIC pension plans need to submit 'Life certificates' every year or so. According to the email they send, this can be done by submitting a form in the attached format duly filled, signed and witnessed, either by email or to a branch office or customer service cell, or via their 'LIC Digital' app.
Earlier, (maybe one year ago?) LIC had a separate app called "Jeevan Sakshya" - now the 'LIC Digital' app has the 'jeevan sakshya' feature at the bottom of the home screen.
Three verification methods are available in the app - Digilocker, offline Aadhaar and Central KYC. Offline Aadhaar xml does not seem to be available any more from the link given in the app. Digilocker method worked well for parents. (no need to install anything - just "give permission for digilocker to get your Aadhaar/PAN details" with Aadhaar OTP, then take a selfie.
Edit March 2025 - The app showed 'No data' though an SMS arrived asking for life certificate. Called up and asked the LIC Customer Zone - they said, yes, certificate is due. So I thought it might be due to Android removing data from unused app, so uninstalled it and reinstalled it. Then,
- Jeevan Sakshya at the bottom of the home screen
- Register - with their registered mobile number 93*******
- Then the policies for which life certificates were due were listed, and proceeded with Digilocker as above.
No comments:
Post a Comment