Here are some ways to clear up space in <google workspace account>
You can go to drive.google.com/drive/quota. There, you see how much storage you use in Google Drive, Gmail, and Google Photos. It also lists the largest files in your google drive, which you can delete if not needed.
2. If GMail is the service which is using up most of the storage, then you can consider deleting files based on how large the attachments are, or based on how old the email is.
To find the emails with attachments greater than 10 MB, enter the following in the search box at the top of your GMail -
has:attachment larger:10Mb
and hit Enter.
Similarly for attachments greater than 5 MB etc.
(You can also use the advanced search link on top of your GMail to achieve this.)
For finding emails older than a particular date, there is a drop-down, "Any time" just below the search email box. To find all emails earlier than 2015, say, you can first clear the "Search mail" box and then choose the "Any time" drop-down, and choose custom, like the screenshot below.
Using these search methods, you can try to delete unwanted emails, spam, internet forwards, outdated correspondence, and so on.
Once emails are deleted, you will then need to go to "Trash" and choose "Empty Trash Now" if you want the space savings to be applied ASAP. Even after this, Google might take some time before the % used decreases.
In case you are not able to free up space in this way, and need to back up old correspondence, here are some ways of doing that, by forwarding to another account, or by using a product called mailstore, etc, details in the link below -
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